|
Exclusives
Trading Terms & Conditions |
| 1.00 |
Definitions: |
| 1.01 |
Seller – Exclusives (Teddy
Bear Club). |
| 1.02 |
Buyer – the individual
or business purchasing Goods or Services from the Seller. |
| 1.03 |
Goods – the items or services
for sale by the Seller. |
| 1.04 |
Contract – the contract between
the Seller and Buyer in relation to the sale and purchase of Goods
or Services as bound by these Terms and Conditions. |
| 1.05 |
Terms and Conditions – as set
out in this document. |
| |
|
| 2.00 |
Terms and Conditions of Sale:
|
| 2.01 |
These Terms and Conditions shall
apply to all contracts for the sale of Goods or Services by the Seller
to the Buyer. |
2.02 |
Acceptance of delivery of the Goods
or Services shall be deemed conclusive evidence of the Buyer’s
acceptance of these Terms and Conditions. |
| 2.03 |
Where the Goods or Services ordered
by the Buyer are not available from stock the Buyer shall be notified
and given the option to wait until available or cancel the order and
receive a full refund. |
| 2.04 |
The Price of the Goods or Services
is stipulated on the Seller's Website. The Price is in UK Pounds and
includes VAT. The price does NOT include Carriage, which will be added
to the final price at the check out. At this point the total purchase
price, including VAT and delivery charges will be displayed in the
Buyer's shopping cart before confirming and payment. |
| 2.05 |
Once the order is received, the Seller
will confirm by email the details, description and price for the Goods
or Services ordered. If these are different from the Buyers details,
description and price shown on the Website the Buyer shall be entitled
to cancel the order. |
| 2.06 |
Dispatch of the Goods or Services
will only be carried out once full and cleared payment has been received
for the Goods and Services. |
| 2.07 |
The Seller reserves the right to
alter the price and specification of any item or to withdraw any goods
on/from the Website at its own discretion. |
| 2.08 |
Goods or Services supplied within
the UK mainland will normally be delivered within 7 working days or
sooner of receipt of order and cleared funds. Goods or Services supplied
outside the UK mainland will normally be delivered within 14 working
days or sooner of receipt of order and cleared funds. This does not
apply to Special Order Goods and Services whereby delivery times will
be advised to the Buyer by the Seller at the time of order. |
| 2.09 |
Where a specific delivery date has
been agreed between Buyer and Seller and this cannot be met, the Buyer
will be notified and given the opportunity to agree a new delivery
date or receive a full refund. |
| 2.10 |
Delivery of the Goods or Services
will be made to the Buyer's credit card / debit card address specified
or to an alternative address if this has been agreed between the Buyer
and Seller. The Buyer must make all arrangements necessary to take
delivery of the Goods or Services, if this is not possible then the
Seller should be notified immediately otherwise any costs incurred
to the Seller will be passed on to the Buyer. |
| 2.11 |
Title and risk relating to the Goods
or Services will pass to the Buyer upon delivery of the Goods or Services. |
| 2.12 |
The Buyer will inspect the Goods
or Services immediately upon receipt and should notify the Seller
within 7 days of delivery if the Goods or Services are damaged or
do not comply with the order. If the Buyer fails to do so the Buyer
shall be deemed to have accepted the Goods or Services. |
| 2.13 |
Where the Goods or Services are
defective or damaged the Goods or Services should be returned by the
Buyer to the Seller. The Buyer shall be entitled to a full refund
(including delivery costs) plus any return delivery charges (upon
the Seller receiving proof of delivery costs from the Buyer) if the
Goods or Services are found to be damaged or defective as long as
the Seller has been notified within 7 days of delivery and the Seller
being satisfied that the damaged had been caused during transit and
that it had been signed for "as damaged" upon receipt and
is not the result of Buyers abuse. |
| 2.14 |
Where returned Goods are found to
be damaged due to the Buyer’s fault the Buyer will be liable
for the cost of repair and all restocking costs. |
| 2.15 |
The Buyer has the right to cancel
the Order at any time and receive a refund by informing us in writing
or by email within 7 days of receipt of the Goods or Services. Goods
or Services must be returned at the Buyers cost and should be adequately
insured during the return journey. The Buyer will receive a refund
of all monies paid for the Goods (excluding delivery charges) less
a restocking fee no more than 50% of the Order value. The Goods or
Services must be returned in its original packaging with all instructions.
Cancellation does not apply to products that have been personalised
for the Buyer or has been made to the Buyers personal specifications
or certain types of Jewellery (for hygiene reasons). |
| 2.16 |
The Seller is entitled to change
these Terms and Conditions at any time. |
| 2.17 |
These Terms and Conditions are subject
to English law and the jurisdiction of the English courts. The Buyer's
statutory rights are not affected in anyway. |
| 2.18 |
Some Goods or Services may not
be suitable for children under the age of 14. |
| |
|
| 3.00 |
Force Majeure: |
| 3.01 |
The Seller will not be liable for
any delay or failure to perform any of its obligations if the delay
or failure results from events or circumstances outside its reasonable
control, including but not limited to acts of God, strikes, accidents,
war, fire, technical failure, acts of terrorism and the Seller shall
be entitled to a reasonable extension of its obligations. |
